Shipping and Returns

For questions about your order or specific product and sizing, or any further questions about our denim products please email us at hello@i-and-me.com.

Payment

We accept all major credit and debit cards through PayPal as well as registered PayPal accounts in our store.

Shipping

We aim to send your order out within 1-3 days of placement.

Evri – Standard Delivery £6.00
Estimated delivery 1 – 3 working days from despatch.

Royal Mail – International Delivery £30.00
Estimated delivery 3 – 7 working days from despatch.

Please contact hello@i-and-me.com if you have not received your order by 7 days of placement.

As the customer, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to.

Returns and Exchanges

If for any reason you are not happy with your denim or lifestyle purchase, all items can be refunded or exchanged within 14 days of order receipt as long as the goods are in perfect condition with all original packaging and tags attached.

Returns and exchanges received outside the above time frames will not be accepted.

If you are returning your item from outside of the UK please ensure you mark it clearly as a return as we will not be liable for any duties & taxes upon its receipt. Failure to do so may result in your shipment being refused and returned to you or any duties & taxes incurred being deducted from your refund.

Refund costs do not cover original postage costs. Please ensure you advise us via email if you wish for a refund or exchange so we can expect the goods before sending them back to us.

Please note that all extra postage costs incurred in an exchange are payable by you and return of the new item is subject to us receiving the extra postage costs. Once this is received the new item will be posted within 1-3 working days. Please send the postage cost via Paypal to hello@i-and-me.com or via bank transfer. See above for postage rates.

We offer a full refund on faulty goods.

Please send returns and exchanges to:

I AND ME
27 The Ryde
Hatfield
Hertfordshire
AL9 5DQ

Please contact hello@i-and-me.com for more information.

 

Terms and Conditions

By placing an order on the I AND ME London Denim web store you are acknowledging to have read and agreed to our Terms and Conditions. Once payment has been received we will confirm that your order has been accepted by sending an email to the address submitted at checkout.

I AND ME London does its best to specify all correct product information online. Due to the nature of the materials, styles and coloration of our product and we reserve the right to alter slight variations.

VAT No: 196 9559 31